I have had - 5266681. There are 10 types of people: those who understand binary and those who don't and F people out of 10 who do not understand hexadecimal c1a2a285948293859940d9a49385a2. 0 or Hub 3. I've phoned VM today that after my broadband contract ends on Feb 3 that I won't be renewing. We had a consultation appointment with a virgin media engineer and they said that as my downstairs neighbour already has virgin fibre they could put a splitter in the neighbour's brown box on the outside of the house and. Hyperoptic and others – Some smaller providers use their own-built fibre networks to offer speeds of up to 1Gbps. Virgin broadband – Virgin charges a £35 activation fee across the board on all its packages – whether that's just broadband or a full bundle, so it’s always advisable to take advantage of a limited time, no-fee deal. scooby565456 1 ACCEPTED SOLUTION. Virgin Media was founded in 2006. 24, and a delay to the start of a new service was £5. however there is virgin media box already present at the proprty along with bt openreach connection. your new services from Virgin Media in less than an hour. John. Virgin Media Broadband | How to install the Hub. They will now ‘install’ mid March. Unfortunately, there are no Pay As You Go bundles available at present with 250MB of. however there is virgin media box already present at the proprty along with bt openreach connection. 5Gb port. WiFi advice. 0 - Virgin Media QuickStart Virgin Media Broadband setup Hub 3. Cancel anytime on myeir. Available with M50 broadband or faster. Browse Virgin Media Virgin Media. Call the Pre-installation and delivery team on 0800 052 1734 and explain the situation. The hub 3 enables you to get up to M600, anything higher requires a hub 4 or a hub 5. At least 30Mbps download speeds in every room or £100 one-off. Step 1 Download the Change of Details Form and follow the instructions on the form to complete it. Area reference. VirginMedia. Quickstart Setup and Activation: 0345 454 1111: Monday to Friday 7am to 11pm Weekends 8am to 8pm:. You just need to give Virgin Media 30 days’ notice that you want to leave. 2 weeks ago - last edited 2 weeks ago. Lx2. I ordered a quick start self set up kit and I have still not heard anything about my delivery after the best part of 2 weeks - the package did not turn up on the expected delivery date. 2 weeks ago. IP address 192. Gaming Support. Hi, I filled out the forms to be set up for a new virgin media package for broadband and received an email saying "Thanks for choosing - 5256834 on 24-01-2023 12:33. Ready to kick off? Let's get you set up with QuickStart. Virgin Media reserves the right to withdraw this offer at any time. Thanks for posting in regards to moving a wall socket, we appreciate you raising this via the forums. Plus, if your. 60 a month for new customers when you take a mobile service, which could save you over £100 a year. Check it's plugged in. TV. Vigin Media Broadband Contact Numbers; Virgin Media Department Virgin. New Customer Hub5x Flashing Red. If you are new to Virgin Broadband you will need to run through broadband set-up after completing step 4, to get all the benefits that come with Virgin Broadband such as free email, free PC security suite, free webspace and much more. M250 Fibre Broadband – average download speeds of up to 264Mbps. plug into the hub push the white cable with the black label into the hub. Connect up to 64 devices. in QuickStart, set up and connections Thursday Hub 4 errors 'N0 Ranging Response received - T3 time-out' in Networking and WiFi Thursday Cable modem randomly rebooting & poor connection in Networking and WiFi ThursdayInstalling your Hub 3. This does concern me, I will send the cable back and ask the team to come out and either extend or move the box for us. Virgin's broadband speeds and packages: Via its own broadband network, which uses DOCSIS® 3 cable technology, it has the fastest average download speeds of all the UK’s main ISPs of 1,130Mbps. com We won't use this address for marketing purposes - promise. Virgin Fibre Areas only. Explain what needs to be done and book an engineer visit. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. I am paying £30 for 200meg (free upgrade from 100meg a few months back) and unlimited calls. Check out the do's and don'ts, in our Community FAQs. Virgin Media's ultrafast broadband packages combine high-speed. For anything longer you need a VM tech visit to custom-make a lead and test the connection. Here you’ll find all the help you need for Virgin Media related problems and issues. Reply. Up to 100Mbps. I signed up for a contract with virgin and picked a date for the quickstart self install to be delivered (3rd of this month) but it has not arrived yet and I've not received any email/contact about it's delivery. My quick start parcel was due however it never came, had another update that it would be delivered on a different day and was given a time slot. 29 minutes ago. And with its Gig1 Fibre Broadband averaging speeds of over 1Gbps, it’s the country’s fastest broadband. 12 month contract. spent 5 mins installing it. Reply. Your Quickstart pack contains everything you need to set up your new Virgin Media services, and you’ll find some simple step-by-step instructions too. Hey all I'm looking for some advice currently we are on a sky broadband and TV contract but we want to change to virgin WiFi I would like to know if its as easy as ordering the new virgin package and just plugging the new virgin box into where the sky box is now or will I need a virgin based microfi. g smart lights ? I have changed settings on my hub to just 2. The broadband and TV firm has just announced the launch of its 2023 Black Friday deals with some plans now available for free. 4 but I can’t - 5198947. QuickStart means you can plug the kit straight in, with no drilling or technical know-how needed. in Email yesterday; Installation problems in QuickStart, set up and connections yesterday; No virgin wall socket in QuickStart, set up and connections yesterday; Date moved by over 2 weeks!! in QuickStart, set up and connections Monday When I installed my hub5 I was prompted to change the settings password before I could continue. £25. Remember: if you’ve already had broadband in your home you’ll need to reconnect all your devices to your Hub. £8p/m extra or included with Gig1 or Volt. . I ordered a broadband package a few days ago. What’s Virgin Media Quick Start? Using a how-to video and clear help guides to upgrade or install your new TV, home phone and broadband service yourself. 3. Automatic compensation under Ofcom rules is £9. 99 for line installation in 2022 (Uswitch survey of 2,003 broadband users, August 2022). ) in QuickStart, set up and connections 13-09-2023; Cancel or Downgrade Package Deal in QuickStart, set up and connections 12-09-2023; Missing credit, house move nightmare in QuickStart, set up and connections. Alternative phone number. Installation: Technician installation fees may apply on certain packages or bundles (starting from £30 for standard install). Connect one of your Deco units to your modem via Ethernet cable and power on both devices. We live in the upstairs flat of a house and we have arranged to have fibre installed at the property. As in the picture below, you can observe the download speed test, upload speed test, ping, and Jitter parameters. The time slot has now passed, I spoke to someone on the live chat and they told me it was still at the depot. If you’re switching from an Openreach-based provider (e. I am happy to cancel and enter a new contract in my name however, to activate the new connection i am told might take up to 90 days!There may be a coax cable lurking behind those two blanking plates. madmaciek21. I don't work for Virgin Media. Up to 3 WiFi Pods if needed. At least 30Mbps download speeds in every room or £100 one-off credit. All Sky TV customers get Sky. 1 ACCEPTED SOLUTION. And don’t forget, our WiFi guarantee with WiFi Max is our promise you’ll enjoy download speeds of at least 30Mbps in every room or get £100 bill credit. *. I can’t seem to figure out how to plug in the cable in the wall socket: I’m told by my landlord that the virgin cables are there (see pictures attached) but. The last option on the resulting screen, under 'Telephone security details' should allow you to. on 03-07-2023 10:56. 1 area, as M1000 is showing as available at my address. Virgin Mobile – 789 on a phone of ours. Missed appointments compensation was £26. 99 to £24. Sky Ireland and Virgin Media Ireland have just signed a significant wholesale network access agreement, which will enable Sky’s customers to harness Virgin’s full fibre broadband ISP network in the country. Cost: It’s free to move your broadband between homes. 0 Installing your TV V6 box, Hub 3 0 u0026 phone - Virgin Media QuickStart A Chill, Stupid, and Speedy Video! - Virgin Media Booster Install w/ NihalNetflix activation. We’ve been recognised year after year for providing the fastest widely. Email. And you would be right in your assessment for compensation, in fact 8th Oct. on 15-04-2023 08:47. Call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install proper VM sockets where you need them. The adapter is in power saving mode. 0 and phone. Using the pinhole (approx 15 seconds press) Using the pinhole (approx 60 seconds press - light flashed once at 20 seconds) Using the 30/30/30 method. service agreement for Virgin Media television, Virgin Broadband and Virgin Phone services These terms and conditions set out the agreement between (1) you (‘you’ or ‘your’); (2) Virgin Media Limited, (Company Number 02591237) whose registered address is 500 Brook Drive, Reading, RG2 6UU (‘us’,Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. TalkTalk deals are. I've been waiting 16 days since receiving my equipment for the Netflix activation email to be sent to me. Get superfast broadband, calls and award-winning TV content with Sky. Cheapest deal. QuickStart kit not delivered when it was supposed to be (13th September) and was supposedly cancelled on virgin end as - 5405861Contacting the Resolution Team to resolve a complaint. Virgin Media Community: Broadband: QuickStart, set up and connections: Setting up quickstartWith QuickStart, you can get your broadband up and running as soon as you get your kit through the door. At least 30Mbps download speeds in every room or £100 one-off credit. on 17-01-2023 07:50. Our free internet speed test checks your broadband speed in an instant. It’s like a. I have no tracking details either. In a hint of what might happen in the UK a little further down the road. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features NFL Sunday Ticket Press Copyright. Allow at least a metre of clearance for best performance. Tuning in. tIt’s backed up by our signal-boosting mesh WiFi Pods (if needed) and. Buy now , YouFibre Community FibreVirgin media green box. Routing a /64 over a Wireguard VPN to a Linode VPS gives me 350Mbit,. however there is virgin media box already present at the proprty along with bt openreach connection. 0 - Virgin Media QuickStart Virgin Media Broadband setup Hub 3. Step by step guide to installing your Virgin TV 360 box, broadband Hub 4. If you still can't locate your details, text us on 07533 016 422 (for free on Virgin Mobile) between 7am and 11pm Monday to Friday, 8am and 8pm Saturday to Sunday. My quick start parcel was due however it never came, had another update that it would be delivered on a different day and was given a time slot. Compare broadband. 2. TL333. Shell Broadband. 0 and phone. Offer available to new TV customers only. Hi. Try our TV troubleshooting tool now. The first step is to type in your postcode on our business broadband checker to find what's available at your address. g. When you’re booking your move, let us know if you want to choose a new package for your new home. Hi @rhaddrell. Whether you go for our QuickStart self-installation kit or opt for an engineer visit, you’ll need to be at home for your Virgin Media services to be setup. Options. Step 3 - Label the box – a letter came with the QuickStart kit: peel the sticker off (or create a new pre-paid label and slap it over the original address label on the box. Joining in. Quick start delivery has not turned up. You can do this by calling Virgin Media’s customer service team on 0345 454 1111. bOnline Unlimited Ultrafast Business Fibre 330. The app’s available to all Virgin Media Broadband customers. Once a SIM card is inserted it operates like a mobile broadband router. My internal wall socket looks like the below, but I am missing the power supply part (the smaller white box that plugs into the 3 pin socket and attaches via coax to the wall. In general, 10Mbps per person is a minimum benchmark, 20-30Mbps is better, 50Mbps is best, and. How much does installation cost? Black Friday broadband deals. Both Sky and Virgin have a varied selection of broadband speeds, all with unlimited downloads. Perhaps post up some photos of the connections you do have, and others can take a look. Regards, Daniel. You can also find the. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. The engineer pushed the fibre cable through the wall and there is a small white wire which has a push connector which plugs into the hub. on 18-09-2023 18:17. Alternatively, you can call us on 789 from your Virgin Mobile phone, or 0345 6000 789** from any other phone and we'll be happy to help. Options. Expect to have to take these steps to. That’s why we offer award-winning Virgin Media Internet Security powered by F-Secure. Available with M50 broadband or faster. We’ll supply you with everything you need, including your kit, cables,. Call the Pre-installation and delivery team on 0800 052 1734. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Joining in. Broadband deals comparison from all of the top providers - BT, TalkTalk, Virgin Media, TalkTalk, Vodafone and many more - and bag your perfect home internet planUnlike Virgin’s Stream TV box, you don’t have to have Sky broadband, either; the Sky Stream will work with any TV and any broadband service but it’s best if the TV supports 4K Dolby Vision. This means that the signal travels out into the room, and not into the floor. We'll call you during the working week - not at weekends. At least 30Mbps download speeds in every room or £100 one-off credit. You can opt to see these tariffs from firms with near-national coverage alongside standard deals in our broadband comparison. I recently signed up for Virgin Broadband. Virgin Media O2 is today unmasking its new entertainment service, Stream from Virgin Media, offering customers a new way to bring together their favourite TV channels, video apps and streaming subscriptions all in one place and at great value, with a small plug and play box powered entirely by the company’s superior broadband. 4% and 4. Fibre broadband. Account holder's last name. Enter your postcode for the best deals in your area. TiVo. See how. UW. on 27-11-2022 08:18. 104Mbps average upload speed – 6x faster than the UK’s average upload speeds. Tudor. 168. 4. Had the engineers come to install the new cable from the pole, and then a couple of. Today, it owns and operates its own fibre optic cable network, enabling Virgin Media to deliver superfast broadband to many areas in the UK. net IPv6 tunnel a few times over the past 4 years, and consistently get shocking (<20Mbit) performance on IPv6 traffic, while getting 370Mbit+ on IPv4. I would love to help you with your request to reschedule your installation appointment. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. The choices are. Virgin Media Community; Broadband; QuickStart, set up and connections; Quick start install pack delivery; Options. Further exclusions & legal stuff apply. There's also the added bonus of no setup. But for a list of all of them, see our. Access Amazon Prime and Netflix (when you subscribe) and more when you play them on our Virgin TV 360 boxes. properties new to Virgin Media HOW TO SET UP VIRGIN BROADBAND HUB AND PHONE Residential Installation Virgin Media Installing your Hub 3. Options. BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9. We're happy to assist with this but as it is a non fault call out a charge of £25 would be applicable. Here’s how much we’ll credit you for the following service issues: £9. Buy now and pay nothing today. Ca. I think VM may be able to offer a site survey before ordering. I've tried connecting hub up to this, all switched on but connect app can't. . The new Stream box relies entirely on broadband to stream the content down to you – including Freeview channels (see the full list of Stream’s apps and. We have a self-installation option called Quickstart. 50 FREE View Deal. Searching is quick and easy - just enter your address and browse the results available in your local area. On Saturday 29 October 2022 (AM), yes FIVE WEEKS AGO, Virgin Media came and installed a box ILLEGALLY in my property, when nobody was home. Virgin Media’s broadband is the fastest service that’s widely available across the UK. It's 0800 953 9500 and you will need the Hub serial number/MAC address from the barcode sticker, and your account number. Available with M50 broadband or faster. Learn how to book engineers, reschedule appointments, or cancel appointments with Virgin Media. Suddenly this morning we have a green flashing light with no internet. No, the ethernet cable is for a wired device if you have one. NOW Entertainment Membership: 18+. 115Mb. NOW Broadband is a good provider to sign up to if you’re looking for a short-term broadband connection without having to pass a credit check. Your Quickstart pack contains everything you need to set up your new Virgin Media services, and you’ll find some simple step-by-step instructions too. 5Mbps), based on Ofcom UK Home Broadband Performance report ( here – pg 4), measurement period September 2022. Stay safe online. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. The app’s available to all Virgin Media Broadband customers. 0 Installing your TV V6 box, Hub 3 0 u0026 phone - Virgin Media QuickStart A Chill, Stupid, and Speedy Video! - Virgin Media Booster Install w/ NihalMy Virgin Media makes managing your account easier with all your information in one place. Regards. 86% network reliability, so the whole household can scroll, meme and stream. Joining in. 1 month. Excludes broadband faults and broadband network outages. Hi I have recently changed to Virgin broadband and my Cyber Ghost VPN will not connect to my broadband using my iPad or iPhone. Need help installing Virgin Media broadband? Use our QuickStart self installation package for quicker. Broadband. Any help please. Rearranging quick installation delivery day in QuickStart, set up and connections 2 weeks ago; Quickstart kits!! in QuickStart, set up and connections 2 weeks ago; No email or delivery confirmation in QuickStart, set up and connections 4 weeks ago; Quickstart not been sent in QuickStart, set up and connections 06-10-2023 Customer retention useless. Joined VM with the. Joining in. Very Insightful Person. Done! Many thanks. . I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. Hyperoptic: Up to 75%. 0 Kudos. I'm a current virgin media broadband customer due to shortly move house. Virgin media hub 3. If the power light is off, the router is receiving no power. Old telewest box in QuickStart, set up and connections Friday; Old Virgin Media box and poor signal. Step 2: Choose a new broadband deal. I’ve got it to work to a degree but it doesn’t look correct, also the connect app keeps saying it can’t find the hub - 51929641 ACCEPTED SOLUTION. on 21-02-2023 11:49. on 03-12-2022 10:11. Stream from Virgin Media. A QuickStart self-install kit can arrive in 4 days (standard) or up to 14 days if we need to close someone else’s Virgin Media account at the property. What you get in your QuickStart pack depends on what Virgin Media services you ordered. Step by step guide to installing your Virgin TV 360 box, broadband Hub 4. Hi, I got my quick start broadband package earlier today and have been trying to set it up. Shell offers a wider choice of 100Mbps, 200Mbps, 300Mbps, 500Mbps and 900Mbps. 9% reliable. There will be a charge of £25. You’ll need to do the following: Call your new broadband provider and ask them when they can transfer you over to the new contract. It's also important to keep your Hub 3 upright, with its light facing out towards the room. " Based on this, I continued with the order and delivery was set 1st June. Our fibre-powered, fastest-ever TV experience, now with super-clever Voice Search and Control and personal Profiles. Compare Virgin broadband. Sky offers three tiers of business broadband: Essential (up to 76Mbps), Pro (up to 150Mbps) and Plus (up to 900Mbps). The electrical power is on. 8. After the minimum terms end, your Entertainment Membership auto-renews at £9. Its headquarters are at Green Park in Reading, England. 54Mbps Fibre Broadband. Virgin TV’s powered by the same cable as our fibre broadband, so setup is simple. You simply plug the kit in, preferably somewhere out in the open, and connect!In a nutshell, your basic consumer rights when it comes to broadband are as follows: All goods and services must be of satisfactory quality, fit for purpose, delivered as described, and provided to a proper standard of workmanship. 2. At the moment you have a Sky modem that is serviced by an RJ11 socket, which provides your Broadband from phone line. App Store. I want to know if I can place the order for the quick start kit now to my current address but only have my contract and. I guess the first lady I talked to misinterpreted it. This is far cheaper for this speed compared to the likes of Sky, Virgin Media and BT, who charge £28-30 per month for similar packages. eir TV and broadband from €49. 0 and phone. Why we chose it. Signed up to virgin. and before getting started, don't plug in or turn on. Step 3 - Label the box – a letter came with the. 11,466,000 customers planning to switch x £162 per average saving according to saving calculations in March 2023 = £1. We have recently had a new green box fitted front of my property. 1130MBS Fast. Hello, I'm a returning customer to Virginmedia and went with the QuickStart option, but I've ran into an issue where I have no broadband or TV. 0 Kudos. You will then need to contact Virgin Media since, unlike other providers, Virgin runs its own network. Virgin Fibre Areas only. In other news, I have tried a he. After complete loading, the tool will show the results, and you will be able to know the speed and quality of your Virgin internet connection. GE Healthcare provides support in connecting your Equipment to Broadband through your Broadband Specialist. First of all, have a look at all the current Sky broadband and TV deals available in your area. Switch broadband in three easy steps. It’s like a. The engineer will bring everything needed to install your Virgin Media services on your chosen day. Quick start kit not delivered. One feature the old hub had was to maintain a record of the traffic to and from the internet, both up and down. It’s easy to arrange the switch yourself if you need to. in QuickStart, set up and connections 22-07-2023; Repalcement Isolator Cable in QuickStart, set up and connections 18-06-2023; Replacement coaxial cable in QuickStart, set up and. Browse a range of broadband deals in your area from BT, Virgin. This particular tariffs gives a huge 264Mbps average download speeds, 25Mbps upload speeds - and there aren. 0 Kudos. Black Friday broadband deals include Superfast 80 for just £26/month, full-fibre 100 for £28 and Ultrafast+ (averaging 500Mb/s) for just £35 a month for 18 months with no set-up costs. I've phoned on three separate occasions, each time being told there has been a slight backlog but it will be with me. Step by step guide to upgrading your existing broadband Hub 3 to a Hub 4. Simply enter your postcode and we’ll tell you what broadband packages are available where you live. The new Black Friday discount will remain available. Virgin Fibre Areas only. Early Disconnection Fees - Classic contracts. No joy, engineer came 2 days later and check, double checked cables etc. If your original Virgin Media broadband contract is up and you’re now on a rolling monthly deal, getting out is pretty simple. If so you would need a maned install. Next. Book the date for the transfer. properties new to Virgin Media HOW TO SET UP VIRGIN BROADBAND HUB AND PHONE Residential Installation Virgin Media Installing your Hub 3. Linksys Atlas Pro 6 Velop Dual Band Whole Home Mesh WiFi 6 System (AX5400) - WiFi Router, Extender, Booster with up to 8100 sq ft / 750 sqm Coverage, 4x Faster Speed for 90+ Devices - 3 Pack. The wall socket has a thick plug bit. Preferred DNS 192. Browse Virgin Media Virgin Media Community. Please do pop back if you need further assistance. 0 - Virgin Media QuickStart Virgin Media Broadband setup Hub 3. Options. Solved: Hi, I want to get Virgin Broadband installed into my flat, it is available throughout most of my town and the adjacent - 4912233 - 2. 0 Kudos. 2 weeks ago. At least 30Mbps download speeds in every room or £100 one-off credit. Recycle or return your kit. I ordered a QuickStart broadband package on 28th Sep and it is to be delivered on 13th Oct, tomorrow. Options. Joining in. £26 a. What you get in your QuickStart pack depends on what Virgin Media services you ordered. The external and in house install are both done, drop cable in, line active, engineer telling me that a green light on my router means that there is in fact a connection. Can I have a engineer appointment? Thanks in advance. Tudor. 4 to bypass Child Safe & regain full internet access. Virgin Media installation information is important for new Virgin users or users changing homes. At least 30Mbps download speeds in every room or £100 one-off credit. Virgin broadband is easily the best out there but their customer service is so bad, and causes frustration. Options. Hi, I recently get my VM QuickStart kit, but it seems my wall plug is not working properly. Installing your Hub 3. 0 and V6 box with Powerline. No engineer. on 31-01-2023 17:59. I want to know if I can place the order for the quick start kit now to my current address but only have my contract and. It’s also worth mentioning that Virgin Media offers the fastest widely available fibre optic package in the UK, with average download speeds of an eye-popping 516Mbps. Options. We’re pretty good at it as well! With broadband, TV and phone bundles crafted for all tastes, our in-store team can help find the perfect fit for you. . I know VM is rolling out XGS-PON connections and would have thought for an area that is new to VM, they would have taken the opportunity to install the latest kit. 0 once you have your QuickStart box. Subject to availability. How to switch from Virgin Media. Plus, if your home is set up for QuickStart this saves you booking a £30 installation appointment. No setup fee is available on all bundles, broadband & phone, and broadband only packages. Hi there. It's a quick and straightforward way to find the best. Up to 3 WiFi Pods if needed. Your terms & conditions state: “To cancel you have FOURTEEN days from the later of: (i) the day after the delivery of the equipment; (ii) the service start date; or (iii) the day you received this contract (that provides a link to the Terms and Conditions). Where it says customer reference number either enter your Virgin Media account number, or the MAC address of the equipment being returned. £54. The time slot has now passed, I spoke to someone on the live chat and they told me it was still at the depot. Broadband only; Fibre. Hopefully the VM systems will kick in fully tomorrow and complete the activation, however if doesn't, then call the activation team on 0800 953 9500 to activate the hub. Prepare for the switch with a handy 7-point checklist. Black Friday sale ends on 27th November. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Let's get you set up with QuickStart. 5 Power LED Solid green. £8p/m extra or included with Gig1 or Volt. Hoping someone can help me with a pre-installation question. Help and Support from Virgin Media. also counts but not 20th if it was all installed and working before 11:59pm on that [email protected] once you have your QuickStart box.